What could your business gain from investing in Tenselo?

“Can I use my bore water in the house, and is it worth treating?”

Another customer walks into Bill’s pump shop with a laboratory water analysis. They want to use their bore water in the house, but do not know what treatment they need or whether it will be worth the expense.

With the report and the household’s water requirements in front of him, Bill can work through three steps with Tenselo:

1. 1. Understand the water. Bill enters the test results and units, confirms how the water will be used, and reviews the findings and any missing tests.
2. 2. Work through the treatment options. Does the customer need a water softener? If the analysis points to softening, Bill uses Tenselo to size it for the household’s hardness, water use and flow requirements. Where a matching model is available from his selected suppliers, Tenselo provides a model reference he can check and price. He also reviews any other treatment needed, such as iron removal before the softener.
3. 3. Decide whether it is worth pursuing. Using the results alongside equipment and installation quotes, Bill can discuss running costs, maintenance and water use with the customer, and compare treatment with an alternative water supply.

Bill can give the customer a preliminary recommendation and explain whether treatment looks practical and worth pursuing, or whether more testing or another supply is the better next step. The customer leaves with a clearer direction before spending money on equipment.

Household water suitability needs appropriate testing and specialist review. The calculation does not certify drinking-water safety; treatment performance must be confirmed before use.

The value for Bill: a more useful conversation at the counter, a clearer basis for a quote and a customer who understands the next step.

An old Grundfos on the counter. A Davey on Bill’s shelf.

A customer drops an old Grundfos CH2-50 on the counter. “Can you replace this?” Bill sells Davey pumps and has HM-series models in stock. He wants to find a suitable replacement from the range he carries while the customer is still in the shop.

Bill selects the Grundfos CH2-50, chooses Davey HM as the replacement range and switches on the pump-curve display. In a worked run of Tenselo’s Domestic Pump Match calculator, the closest Davey HM candidate was the HM60-06, rated an approximate curve match. Bill now has a specific model to check against his shelf stock and price.

Bill can show the customer both models on the same pump-curve chart: the old Grundfos CH2-50 and the proposed Davey HM60-06. At the example’s representative flow of 36 L/min, the calculator shows 29.2 m head for the modelled old pump and 37.8 m for the Davey, a difference of 8.6 m. He can explain that difference while they look at the curves together.

The worked result is an approximate match, and DOM-002 is currently marked provisional pending independent revalidation. The old Grundfos curve is modelled from legacy data. Before quoting the HM60-06 as a suitable replacement, Bill checks the required flow and pressure, manufacturer’s curve, power supply, suction conditions, connections and controls.

The value for Bill: a model reference to investigate and price, a visual comparison he can explain to the customer and a clearer path from enquiry to a suitable replacement sale.

“What size mainline do I need here?”

Answers at your fingertips. Sales staff and consultants can use Tenselo on their phones while onsite talking with a customer. With internet access and their own authorised accounts, they can work through sizing questions, compare options and explain the results as the conversation happens.

One of Bill’s staff is walking a proposed irrigation mainline with a client. The client wants to discuss pipe sizes before committing to the job. With internet access, the staff member opens Tenselo in their phone’s browser and signs in to their own authorised account.

Using the required flow, pipe length and material, elevation change and pressure requirements, they work through a preliminary mainline size and check friction loss. They can compare options with the client there and then, and explain how the pipe choice affects the pressure available and the pump duty.

Any measurements or site details still to confirm are recorded for the final design. The conversation can move towards an informed quote while everyone is looking at the same job.

The value for the team: useful sizing tools on their phones, more productive site visits and fewer questions left waiting until they return to the shop.